Stages LLC Privacy Policy
Last Revised: December 21, 2016

Welcome to Stages LLC (“us,” “we,” or “Stages”).  Our Privacy Policy (“Privacy Policy”) is designed to help you (“you” or the “User”) understand how we collect, use and share the information you provide to us and to assist you in making informed decisions when using our website located at www.stages.co (the “Site”), any web store on our Site that sells Stages audio products (the “Store”), our mobile application (the “App”), and any of our services related thereto (collectively with the Site, the Store and the App, the “Service”).  By accessing or using the Service, you consent to our collection, transfer, manipulation, storage, disclosure and other uses of your personal information as described in this Privacy Policy.

Stages does not sell, lease, rent or otherwise disclose your registration or other personal information to a third party, unless specifically stated in this Privacy Policy.    You should also read our Terms of Use, which can be found at Terms of Use (“Terms of Use”), which contains important information about the rules that apply to your use of the Service.

INFORMATION WE COLLECT

  • “Registration Information”:

    When you register for our Service, you will provide us with your first name, last name, email address, age, photo, and mobile phone number.  Depending upon the Service, you will also provide us with samples of your voice, your credit card information, your mailing address and your billing information. Stages collects and stores this information.

    You may also choose to authenticate your registration via Facebook, Twitter, LinkedIn or other social network.  If you do so, you authorize us to access certain of your social network information. If you authenticate through any social network, you should also read that social network’s terms of service and privacy policy.  

  • “Communication Content”:

    You can share our App with your mobile device contacts, your Facebook friends, your Twitter followers, your LinkedIn contacts and potentially other social network connections.

    If you contact the Stages’ customer service personnel or others in Stages, you provide us with the content of those communications.

    If you and another User agree, you will be able to communicate with that other User and he or she will be able to communicate with you through the Service.  You will be able to send those Users personal information from your mobile device and you will also be able to receive any personal information that such other Users send to you from their mobile devices.  You provide us with the content of all such communications.  We are not responsible for any information that you send to, or receive from, any other User.  As with any mobile application or website, you should be mindful of your privacy and security when communicating with other Users via the Service.  Please don’t use the Service to communicate with third parties about sensitive personal or financial information such as passwords, social security numbers, financial information or credit card details.

    We collect, store, and archive all information, data, text, voice, sound and other audio, photographs, graphics, video, messages, or other materials posted, transmitted or received by Users of the Service.

    In posting Communication Content to the Service, you agree not to provide personal information or confidential information of others unless: (i) you have obtained any required permission to do so under applicable law, and (ii) for personal information relating to others, you have informed that person that their personal information will be subject to this Privacy Policy and you have obtained their consent to this Privacy Policy.  You must do this even if an inability to obtain permission means that you cannot submit your Communication Content or other information.  By providing information to us, you are representing that you have made all the required disclosures and obtained all the necessary permissions.

  • “Web Access, Mobile Access and Usage Information”:

    When you access our Service through the App, the Store or the Site, we may collect certain information automatically and store it in log files.  We collect technical information when you use the Service.

    This information includes internet protocol (IP) addresses, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device, and application IDs, search terms, and other general information about our visitors.  We may use cookies, web beacon, tracking pixels and other technologies which help us better understand User behavior by telling us which parts of the Service people have visited and therefore enable us to improve the usability, performance and effectiveness of the Service.  When you visit the Service we may also collect so called ‘click stream’ data, such as domain names and page views.

    When you access our Service through the App, we may collect mobile device IDs, your telephone number, your geolocation, your mobile contacts and mobile advertising IDs.  Please refer to the settings on your mobile device to determine whether or not you can reset mobile advertising IDs.

    This information can be combined with the information you have generated and transmitted to or through us or provided to us by registering or creating a profile, which will enable us to analyze and better customize your use of the Service.

    Most Internet browsers automatically accept cookies, but if you do not want information to be collected through the use of cookies, your browser allows you to deny or accept the use of cookies.  There may, however, be some features of the Service which require the use of cookies in order to customize the delivery of information to you.

    We may allow service providers, advertising companies and other third parties to display advertisements on our Service and these companies may use tracking technologies to collect information about Users who view or interact with their advertisements.  

  • Do Not Track

    Stages does not specifically respond to web browser Do Not Track (“DNT”) signals.
     

  • Parental Consent Required/Information on Children

    Our Services are not intended for anyone under the age of 18.  Stages does not knowingly collect personal information from children under 13.  If we learn that we have collected the personal information of a child under 13, we will take steps to delete the information as soon as possible.

HOW WE USE YOUR INFORMATION

All information that we obtain about you will be collected, stored, used and protected by us in accordance with this Privacy Policy.

  • We may collect, store, use, transfer, and disclose Web Access, Mobile Access and Usage Information for any purpose.

  • If you and another User agree, you will be able to communicate with the other User through our Service and be able to send and/or receive personal information with or from your mobile device or the mobile device of any such other User.

  • We will use your Registration Information and Communication Content for all purposes we deem necessary to ensure the regular operation of your account and/or availability of the Service, as well as to improve the Service.  These include, among other things, conducting research about your use of the Service; providing you with the Service; improving the Service and/or offering new products or services to you; informing you about events; inviting you to participate in new initiatives or feature and product upgrades; contacting you to obtain testimonials or for other promotional purposes; performing quality control activities; and conducting other research and development.

  • We may share your Registration Information and Communications Content, including, without limitation, your voice and other audio profiles, with our parent company, any sister companies or subsidiaries, investors, advisors, consultants, joint ventures or partners and any of their agents, consultants, employees, officers, members or directors (collectively, our “Affiliates”).  Stages and our Affiliates may use your information to conduct research and development for (1) products and services related to the Service and (2) separate, unrelated projects, products or services provided or to be provided by us or our Affiliates.  

  • We will use your Registration Information and Communications Content to enable your persistent access, provide you with customer service, manage the Service, and authenticate your visits and usage.

  • We may use services hosted by Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to assist in providing the Service.  Google Analytics uses cookies to help us analyze how users use the Service.  The information generated by the cookie about your use of the Service (including your IP address) will be transmitted to and stored by Google on servers in the United States.  Google will use this information for the purpose of evaluating your use of the Service, compiling reports on website activity for us and providing other services relating to website activity and internet usage.  Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.  Google will not associate your IP address with any other data held by Google.  By using the Service, you consent to the processing of data about you by Google in the manner and for the purposes set out above.  In addition to Google Analytics, we may use other analytical services and you consent to the processing of data about you by those other service providers in a similar manner.

  • We may collect all information directly or use a third party to do so on our behalf.

  • The Service may contain advertisements from third parties.  And we may share data with third party service providers who perform services for us.  For more information, please see the section titled “Third-Party Sites and Services” below.

HOW WE SHARE INFORMATION

  • Stages will share certain personal information with other Users with whom you agree to share such information.  Otherwise, Stages does not provide other Users or businesses (other than our Affiliates) with your personally identifiable information except in response to lawful subpoena or other valid legal requests or as otherwise set forth in this Privacy Policy.

  • We may share Registration Information and Communications Content or information derived therefrom with other Users or businesses in accordance with this Privacy Policy.  You should be aware that the Registration Information and Communications Content you provide, and that we may share, may contain personally identifiable information. 

  • We do not sell, lease, rent or otherwise disclose or transfer your Registration Information to any third party for their marketing purposes.

  • We may share your information, including your voice and other audio profiles, with our Affiliates for the purpose of improving, refining or expanding on the Services, but also for the purpose of research and development for separate, unrelated projects, products or services provided or to be provided by us or our Affiliates.

  • It is important to us that you stay in control over whom you communicate with.  That is why we have built in tools that let you indicate whether you would like to block a User with whom you have previously agreed to communicate from communicating with you again.  By default, any Registration Information and Communication Content you choose to make via a public setting can be seen by any other users of the Service, and we have no control over whether or not another User with access to your Registration Information and Communication Content can capture your Registration Information and Communication Content through screen captures, video recordings by an outside device, or other means outside the Service.

  • Stages cooperates with government and law enforcement officials to enforce and comply with the law.  We may therefore disclose your information as listed above, if we have a good faith belief that it is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request; (b) enforce our Terms of Use, including investigation of potential violations thereof; (c) detect, prevent, or otherwise address fraud, security or technical issues; or (d) protect against harm to the rights, property or safety of Stages, its Users or the public as required or permitted by law.

RETENTION OF PERSONAL INFORMATION

Stages will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

TERMINATING THE SERVICE

You can stop using the Service at any time, although we'll be sorry to see you go.  If you want to stop using your account, you may terminate your Stages registration at any time by signing into the App, then clicking on the “Settings” heading, then following the instructions for terminating your account.  After you terminate your account, you will have up to 45 days to reactivate your account during which time Stages will not delete your Registration Information or Communication Content.  If you do not reactivate your account within 45 days, Stages may, in its sole discretion, delete all personal information, including Registration Information and Communication Content.  However, you should be aware that any Registration Information and Communication Content you had provided prior to such deletion may have been read, collected and used by others.  Stages is not responsible for the Registration Information, the Communication Content or any other information that you chose to submit.

THIRD-PARTY SITES AND SERVICES

We share personal information with outside companies who provide services such as information processing, product order fulfillment, product delivery, customer service or consumer research.  These outside companies are required by us to protect your information. The Service may also contain links to third-party websites, applications, and services. However, we are not responsible for the privacy practices employed by those websites, applications or services, or the information or content they contain.  This Privacy Policy applies solely to information collected by us through the Service.  Therefore, this Privacy Policy does not apply to your use of a third party website, application or service accessed by selecting a link on our Service or otherwise.  You acknowledge and agree that we are not responsible or liable for: (i) the availability or accuracy of such websites or resources; or (ii) the content, products, or services on or available from such websites or resources.  Links to such websites or resources do not imply any endorsement by Stages of such websites or resources or the content, products or services available from such websites or resources.  You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.  Information collected by third parties is governed by their privacy practices.  We encourage you to learn about the privacy practices of those third parties.  Stages shall have no liability or responsibility for the privacy practices of any third-party websites.

CHANGES TO THE PRIVACY POLICY

We reserve the right update this privacy statement to reflect changes to our information practices at any time.  If we make any material changes we will notify you by e-mail (sent to the e-mail address specified in your account) or by means of a notice on the Service prior to the change becoming effective.  Those changes will go into effect on the Revision Date shown in the revised Privacy Policy.  Your continued use of the Service constitutes your consent to be bound by the revised Privacy Policy.  You should periodically check the Service and this privacy page for updates.

SECURITY OF YOUR INFORMATION

We urge you to take steps to keep your personal information safe by not disclosing any of your passwords and by logging out of your account after each use.  We further protect your information from potential security breaches by following generally accepted industry standards to protect the Registration Information and Communication Content submitted to us from unauthorized access, both during transmission and once we receive it.  However, no data transmission over the Internet or other network can be guaranteed to be 100% secure.  As a result, while we strive to protect information transmitted on or through the Service, we cannot and do not guarantee the security of any information you transmit on or through the Service, and you do so at your own risk.

USERS FROM OUTSIDE THE UNITED STATES

The Service is owned and operated in the United States and the servers upon which the Service is hosted are located in the United States.  Any personal data that Users outside of the United States provide via the Service will be transferred to the United States.  Where permitted by law and if required by applicable law, you expressly consent to the transfer of your personal information to the United States and to the collection and processing of your personal information in the United States.  In giving this consent, you acknowledge your understanding that the laws on holding, processing, using and transferring personal information in the United States may vary and be less protective of your privacy than the laws of your state or country.  

BUSINESS TRANSFERS

In the event of a business transition such as a consolidation, merger, acquisition by another company, sale of all or a portion of Stages’ assets or a liquidation, Users’ information (including Registration Information and Communications Content) may be among the assets transferred.  You acknowledge and consent that such transfers are permitted by this Privacy Policy, and that any acquirer of ours or that acquirer’s assets may continue to receive, store, and process your information. 

HOW TO CONTACT US

Questions about our Privacy Policy, or about Stages’ handling of your personal information may be emailed to support@stages.co, or mailed to:

Stages LLC
200 Princeton South Corporate Center
Suite 110
Ewing, NJ  08628
Attention:  Privacy Administrator